News for 'Customer Service Points'

SBI says customers can use debit cards without concern

SBI says customers can use debit cards without concern

Rediff.com10 Nov 2016

The bank's response came to a clarification sought by stock exchange on recent reports on debit cards blocking in the wake of suspected data breach

Services sector registers 7-year high growth in January

Services sector registers 7-year high growth in January

Rediff.com5 Feb 2020

India's services sector activity surged to a seven-year high in January driven by sharp increase in new business orders, leading to job creation and business optimism amid favourable market conditions, a monthly survey said on Wednesday. The IHS Markit India Services Business Activity Index rose from 53.3 in December to 55.5 in January, signalling the strongest upturn in output in seven years.

Brokerages bet on largecaps for better returns in 2024

Brokerages bet on largecaps for better returns in 2024

Rediff.com8 Jan 2024

Despite multiple headwinds at the start of 2023, the Indian markets delivered a strong performance, posting 19-20 per cent growth for the year. Even as new records were set, investor sentiment remains strong going into 2024, given the lower inflation, expectations of steady to lower interest rates, higher economic growth, and strong inflows. However, the overriding concern for most brokerages is valuations.

HDFC Bank gets six months to move HDFC clients to external benchmark

HDFC Bank gets six months to move HDFC clients to external benchmark

Rediff.com12 Jul 2023

The Reserve Bank of India (RBI) has given HDFC Bank six months to migrate HDFC's home loan customers to external benchmark linked lending rate (EBLR), top sources in the bank told Business Standard. Almost half of HDFC's 5.4 million customers are home loan customers. It is mandatory for banks to link retail loans and loans to micro, medium and small enterprises to an external benchmark. Non-banking financial companies do not have such a mandate.

Banks, FinTech Need IT Experts Urgently!

Banks, FinTech Need IT Experts Urgently!

Rediff.com14 Feb 2024

Senior bankers point out that while they will eventually attract qualified professionals, onboarding them takes time.

'Huge demand for life insurance products in India'

'Huge demand for life insurance products in India'

Rediff.com1 Jan 2024

'As our per capita income increases and various demographic segments emerge, the need for various kinds of protection and risk covers will become even more explicit.'

How Women's participation in startup has increased

How Women's participation in startup has increased

Rediff.com7 Nov 2023

Women account for 35 per cent of the 860,000 people employed in startups in 2022, compared to 19 per cent in the corporate sector.

M&M shifts to high gear with Rs 37K cr investments

M&M shifts to high gear with Rs 37K cr investments

Rediff.com17 May 2024

Automotive (auto) major Mahindra & Mahindra (M&M), which is readying to launch nine sport utility vehicles (internal combustion engine/ICE), seven Born Electric Vehicles (BEVs), and seven light commercial vehicles by 2030, has outlined an investment of Rs 27,000 crore in its auto business between 2024-25 (FY25) and 2026-27 (FY27). Over the next three years, the company will deploy Rs 37,000 crore, including its auto business, farm business (Rs 5,000 crore), and service business (Rs 5,000 crore).

HDFC Bank is working with RBI for restarting banned services

HDFC Bank is working with RBI for restarting banned services

Rediff.com17 Jun 2021

HDFC Bank on Thursday said network outages that led to a regulatory ban on new credit card sales were not due to transaction volumes, and affirmed that it continues to stay in touch with the RBI for restarting the services but giving a timeline for it will be difficult. The bank said it is on its way to creating a new technology architecture for the future as part of the "digital factory" and "enterprise factory" initiative. But, it conceded that outages will continue under the older system though it will be working to minimise the time taken to bring the service back. In December 2020, the RBI took the unprecedented step of stopping the largest private sector lender from selling any new credit cards and also launching new digital services, because of a series of network outages.

'Jobs Have To Be Created Everywhere'

'Jobs Have To Be Created Everywhere'

Rediff.com25 Jul 2024

'I found it unbelievable that L&T said 45,000 jobs were waiting to be filled because of unavailability of suitable skillsets.' 'So, when the Opposition sweepingly says there are no jobs, I'm sorry... I'm not saying it's raining jobs, but there are jobs. The (skill) gap has to be bridged.'

Paytm to foray into financial services sector

Paytm to foray into financial services sector

Rediff.com13 Mar 2018

Paytm plans to launch mutual funds, insurance and banking services and s also providing the option to transact offline with a physical debit card

Regulate Big Tech's AI Now!

Regulate Big Tech's AI Now!

Rediff.com21 Mar 2024

Regulators must learn from past mistakes and act swiftly to prevent Big Tech from monopolising the AI ecosystem, argue Payal Malik and Nikita Jain.

Future of digital payments in India

Future of digital payments in India

Rediff.com20 Mar 2024

'The focus needs to shift towards the ability to collect payments, particularly in tier-3 to tier-4 areas where acceptance is still lacking.'

Gandhigiri To Recover Bad Loans

Gandhigiri To Recover Bad Loans

Rediff.com21 Nov 2023

Every defaulter is not a wilful defaulter who has the capability of paying back and is yet not servicing the bank loan, observes Tamal Bandyopadhyay.

E-cars Sales May Surge 30%-40% In 2024

E-cars Sales May Surge 30%-40% In 2024

Rediff.com29 Dec 2023

If electric cars with a real range of more than 400 km are launched, the anxiety regarding the charging points will come down, and more people will buy EVs.

India Inc making workplace more inclusive for persons with disabilities

India Inc making workplace more inclusive for persons with disabilities

Rediff.com4 Dec 2023

As the world celebrated International Day of Persons with Disabilities (PwD) on December 3, corporate India has kept up with efforts to make workplaces more inclusive and accessible. Organisations across sectors are taking initiatives such as equipping offices with practical work tools like Braille-friendly and voice-enabled lifts and screen readers. While inclusion has gained pace, only 11.3 per cent (or 3.4 million out of 30 million) Indians with disabilities have jobs.

85% Paytm wallet users not to face disruption: RBI Guv

85% Paytm wallet users not to face disruption: RBI Guv

Rediff.com6 Mar 2024

As many as 80-85 per cent Paytm wallet users will not face any disruption because of regulatory actions, and the remaining users have been advised to link their apps to other banks, RBI Governor Shaktikanta Das said on Wednesday. The Reserve Bank of India on January 31 barred Paytm Payments Bank Ltd (PPBL) from accepting deposits, credit transactions, or top-ups in any customer accounts.

'The agenda is 'insurance for all by 2047''

'The agenda is 'insurance for all by 2047''

Rediff.com31 Dec 2023

'If you want it to grow well and serve the true needs of the economy, it needs a lot of freedom and flexibility, which comes in terms of the reform objective set by the regulator.'

Is There Time For A Reset For Paytm?

Is There Time For A Reset For Paytm?

Rediff.com12 Feb 2024

Going by the RBI directive and the overall narrative, Paytm may have lost the rigour of stress tests, audits and compliance.

The Battle For Satellite Spectrum

The Battle For Satellite Spectrum

Rediff.com27 Dec 2023

While the market for satellite broadband currently is small, the potential is large as an estimated 30 per cent of the country does not have reliable terrestrial broadband services.

Ashok Leyland goes on a digital drive

Ashok Leyland goes on a digital drive

Rediff.com26 Aug 2017

Leyland expects the digital drive to help tap its in-house strength as well as segments such as passenger cars and two-wheelers.

'India is Amazon's second-largest technology hub'

'India is Amazon's second-largest technology hub'

Rediff.com16 Sep 2021

India is the second-largest technology hub for Amazon globally and its teams are powering innovations not only for customers in the country but globally as well, a top company executive said on Thursday. Speaking at Amazon India Career Day, Amazon global senior vice president and country head India Amit Agarwal said the e-commerce company employs over one lakh professionals in India across diverse areas from engineering, supply chain, content creation, marketing, video and others. "India is also the second-largest technology hub for Amazon globally, with some of the most talented software developers, product managers, machine learning scientists, and research scientists as part of the team," he said.

What kind of telecom services do Indian users like?

What kind of telecom services do Indian users like?

Rediff.com17 Feb 2020

44 per cent Indian respondents say that bundling media services with their telecom plan was the main reason they were willing to spend more on their mobile and fixed broadband bills.

Paytm Crisis: StartUp Founders Take Note

Paytm Crisis: StartUp Founders Take Note

Rediff.com22 Feb 2024

Startup founders need to sit up and think about how not to take stardom for granted and how not to disappoint their fans who have stood in long queues for those precious selfies with popular entrepreneurs, notes Nivedita Mookerji.

Looking For A Broker? Read This!

Looking For A Broker? Read This!

Rediff.com1 Nov 2023

'The stockbroker should have a good balance sheet to support its scale of operations. It should also have proper risk management in terms of margins so that it doesn't go bankrupt during extreme market movements.' 'The broker must have a track record of navigating several market cycles in an ethical and transparent manner.'

The RBI Way Of Firefighting

The RBI Way Of Firefighting

Rediff.com8 Apr 2024

Why is the RBI harsh on Paytm Payments Bank? Why did it give Rana Kapoor of Yes Bank Ltd such a long rope?Often, it's a long investigation process, but the RBI doesn't discuss this openly since that can threaten financial sector stability, explains Tamal Bandyopadhyay.

Indian Managers Are Conquering The World

Indian Managers Are Conquering The World

Rediff.com7 Dec 2023

'MNCs now recognise India's capacity for innovation and its pivotal role in substantive contributions to global product development.'

ICICI 'touch point' every 10 km

ICICI 'touch point' every 10 km

Rediff.com2 May 2006

Jio's fibre-to-home services may be launched by year-end

Jio's fibre-to-home services may be launched by year-end

Rediff.com25 Jul 2018

Jio will woo consumers with new products as well as technology, offering them quadplay services - TV, data, voice and mobile - seamlessly working across the platforms, with a single bundled offer and just one bill.

Vi plans to get back in the game but fundraising a challenge

Vi plans to get back in the game but fundraising a challenge

Rediff.com7 Feb 2023

Vodafone-Idea is working on a multi-pronged strategy to begin its long journey to get back in the game but much hinges on how much money it can raise following the government's decision to go for equity conversion last week. Based on discussions with sources aware of the company developments and with vendors, VIL's immediate plan is to invest in increasing 4G coverage to the level of its competitors. Currently, it covers a 1 billion population with 4G while its competitors cover 1.2 billion people.

Honda Motorcycle set to join two-wheeler EV race by March next year

Honda Motorcycle set to join two-wheeler EV race by March next year

Rediff.com24 Jan 2023

Honda Motorcycle and Scooter India (HMSI), the country's second-largest two-wheeler manufacturer, is planning to launch its first electric vehicle (EV) here by March next year, said CEO & MD Atsushi Ogata on Monday. The company would also enter the low-end motorcycle market in March by launching a 100cc engine bike at a price that will "positively shock" customers, he said while speaking with reporters, after launching the Activa with Honda Smart Key. HMSI's first EV, an electric scooter, will have a fixed battery and the second model will have two swappable batteries, Ogata explained.

Paytm Payments Bank fiasco: Independent directors raised concerns

Paytm Payments Bank fiasco: Independent directors raised concerns

Rediff.com18 Feb 2024

At a time when the role of corporate boards is once again under the scanner, independent directors on the Paytm Payments Bank board have indicated that red flags were raised over regulatory issues but they may have been late in doing so. "As independent directors, we asked questions and monitored responses to the Reserve Bank of India (RBI). Many changes were made on compliances. "Obviously, in retrospect, it was not found to be enough," said one of the independent directors on the condition of anonymity.

How carmakers in India are going hi-tech to woo customers

How carmakers in India are going hi-tech to woo customers

Rediff.com8 May 2017

Records of millions of car owners are mined to generate leads, pitch sales and get feedback to develop vehicles, says Ajay Modi.

Bull rules D-Street; Sensex zooms 2,315 points

Bull rules D-Street; Sensex zooms 2,315 points

Rediff.com1 Feb 2021

On the Sensex chart, IndusInd Bank was the top gainer, rallying over 11 per cent, followed by ICICI Bank, SBI, HDFC, M&M and Axis Bank. On the other hand, Dr Reddy's, Tech Mahindra and TCS were among the laggards.

What's Better? No-Cost EMI Or BNPL?

What's Better? No-Cost EMI Or BNPL?

Rediff.com13 Nov 2023

Ultimately, the choice between no-cost EMI and BNPL depends on an individual's financial situation, preferences, and ability to manage repayments responsibly.

'We Are Building Products For The World'

'We Are Building Products For The World'

Rediff.com11 Jun 2024

'We want to prove to the world that they will get the best code written from a small place like Wayanad.'

'I don't want to think of challenges, but tasks before us'

'I don't want to think of challenges, but tasks before us'

Rediff.com2 May 2023

'Every time a new tech comes in, there are a set of people who will predict that this will be the end of Indian IT and every time the Indian IT industry and overall technology providers have proven to be resilient.'

We're obsessed with customer, not competition, says Amazon's VP

We're obsessed with customer, not competition, says Amazon's VP

Rediff.com5 Jun 2014

Today, more about 35 per cent of Amazon's traffic is through mobiles.